Customer Reviews
Keith and Brian in the service department couldn't have been nicer , more responsive or more professional. I had my 2016 Corvette stingray convertible serviced there for the very first time. The only thing I regret is that I wasn't a customer for many years before. They are honest, fair, and very reasonable. The general manager, Ryan also came out to introduce himself and welcome me as a valued customer. What a great dealership!
We had to have a new fob ordered for our Chevy. Went to a dealership in Washington, and wasn't real satisfied with the service there, so went to Riverside to have the new fob programmed. Found out the wrong fob had been ordered in Washington. Riverside went above and beyond to make sure we were well taken care of. We will now be taking our business to them.
Cory did an amazing job assisting me in finding a vehicle, the employees inside the dealership were very patient in getting me set up and ensuring my needs were met.
Purchased a 2020 Chevrolet Equinox for my daughter. After arriving at dealership I noticed a broken drivers mirror,several scrapes,dings and scratches,Since it was for my daughter’s first vehicle I wasn’t concerned about the cosmetic issues but wish I was told before bringing my daughter to purchase vehicle,Well we purchased vehicle and noticed the windshield had a crack immediately,Called my salesman Corey and left message on his cell phone,no response. Within a few months this vehicle had to have a new windshield,brakes,shocks ,struts ,battery and alignment. We had to break my daughter’... Read More Google - Oct 3, 2026
Nick and Chase were absolutely phenomenal on the sales side, and Brian and his team are great in the shop. My truck broke down on my way through town, and I made the decision to trade in, after Brian was kind enough to squeeze me in to check out the problem. Nick, Chase, and I were there for hours after close. I am incredibly picky and they were understanding and incredibly personable. After spending multiple hours with these guys, I left feeling like we are all besties. These guys are the opposite of every negative stereotype you hear about car ... Read More Google - Sep 20, 2026
This was my first time buying a car and the people at this place did not disappoint! We went to two other dealerships and had troubles at both places, but the people here truly were so kind.
My dad is a mechanic and he hit it off with Nick, Chase and Ryan. They allowed my dad to check the car and inspect it himself so he could make sure it was good enough quality, and in well enough condition. Not only was the car amazing quality, it also was in very good condition.
As a first time car buyer, I ... Read More Google - Sep 10, 2026
I just bought a 2027 Corvette from Cory over the phone and it was the easiest and most straightforward deal I have ever had. No pressure just helpful to complete. With a great car at a fantastic price it is worth driving from Texas to trade in my Corvette and pick up the new one.
Nick and the staff are great to work with! The entire process was quick and easy.
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I was very impressed with Riverside service center. I want to start by saying my vehicle was under warranty, so I needed to take it to a Chevy service center. I called 9 service centers before Riverside. They were all rude and acted like I was causing them so much hassle just to get my car in to be diagnosed. Some said they would call me back and never did. I called Riverside and Keith F. answered. He was friendly from the start, he answered questions I hadn't even been able to ask the others. He never seemed annoyed or ... Read More Google - Jul 30, 2026
Everyone here is awesome. Chase is ready to answer any questions we might have. Keith will keep us on our toes about maintaining the truck. Melinda was an awesome salesperson. They treated us like family.
They were friendly, courteous and professional!
Great service buying a truck. Cory was very kind and patient to work with. Chase was clear on the financing and options they offer. Both gentlemen never talked down on me or made me feel inferior. They made me feel comfortable to shop there and respected. Thank you for a great experience. Will definitely recommend!!!
My husband and I were really hoping that Keith could sell us a car, but he was not able to, but he pointed us to Nick. What a great choice! Nick was attentive, extremely knowledgeable about the truck I purchased, and had a sense of humor. The process was seamless! And as an added bonus, I got more than I expected on my trades! Then to top that, an error on their part gave me free steps for my truck. I felt like I was the winner when I left there.
I bought a Chevy Equinox from this dealership. My experience was great. From the first call, they took the time to explain the whole process and can tell they are honest and straightforward. Corey was amazing to deal with and he was very responsive , knowledgeable and honest.The deal was fair and quick.I would definitely buy from this dealership again.
This is the best car buying experience I’ve ever had! Nick and Chase are amazing guys that make the car buying experience smooth, anxiety free and they get you the best deals! I will continue to buy cars from this dealership for the rest of my life!
Nick Alvarado is a great guy he was a great help and he gave us a lot information on the Truck we bought from him
Zach and Chase was excellent to deal with! Real down to earth guys and easy to talk to and no hassle no bs straight to the point! Drove almost 2 hrs to buy a vehicle and if I buy again im definitely going to look there first!
Cory and Chase were awesome and made the vehicle-buying process so easy. They both really worked with me on every aspect to make buying a car here as stress-free as possible and were super friendly! Would buy from here again.
Great experience with Zack.
Purchased many vehicles over the years and this was easily the best buying experience I've had. Great communication throughout the entire process. Very knowledgeable. Felt like I was among friends from the very start. Spent a lot of time doing research on what I wanted and shopped at several dealerships before stopping in at Riverside. Their pricing approach for the vehicle I wanted was simple and transparent and they were very fair in terms of the trade-in. Totally worth the drive to Chillicothe - will gladly repeat for future service check-ups and when I'm in the market again.
Nick made it extremely easy to find the right car for me and was very attentive to my needs and concerns. It was a very positive experience!
Very friendly place. Nick and Chase were awesome to work with through the process. It was quick, easy, and they handled everything very professional. We drove over 2 hours to deal with them. I never once felt pressured which is one of my #1 attributes from a dealer. I would recommend to anyone.
Melinda and Chase made this experience seamless! Excellent customer service!! Thank you both for your expedient process! We will definitely recommend you to anyone that is interested in purchasing a vehicle!!
Riverside Chevrolet was such a good experience. Chase and Zach helped me get my vehicle, helping me along the way with their knowledge and expertise. They were very personable and I would go to them again.
Highly recommended, even if you're not from the area. I described what I wanted and the first car they showed me was perfect. They were not pushy whatsoever. Best thing is it was my prize range. Very helpful with explaining everything. Great vibes there from everyone. They truly looked out for my best interest instead of just trying to make money off of me. When buying something like a car, this matters. I greatly appreciate how much they helped me. Even if you lived three hours away, it would be well worth the drive to feel so comfortable and ... Read More Google - Mar 28, 2026
Nick and Chase were wonderful to work with on the purchase of a new used vehicle. Very professional and friendly. Great experience!
I drove in with a concern on a vehicle i purchased from them 4 years prior and the service manager pulled up my stuff and had the repairs ordered for the following day. I have had nothing but great work performed by the folks at riverside and I look forward to working with them in the future. Great team they got there.
The team there was fantastic! Helped me find the perfect car and took great care of me!
Cory went above and beyond to get me my dream car. He has my and my friends and families business forever!!!
Top notch service, they went above and beyond for me! Appreciate all the help and patience!!!
Everyone was great at Riverside and very helpful. Seamless purchase without and issues!
Drove 2 hours away for a GMC Yukon and Nick attended me right away and helped me out with everything possible also Chase the manager gave a me a great deal. Very friendly will buy all my cars from here on out!!
Riverside Chevrolet is truly one of a kind. Every single department at this dealership goes above and beyond, from the sales team to the service department and everyone in between. The level of care, professionalism, and heart they bring to their work is unmatched.
Over the years, they’ve become more than just a dealership to me, they’ve become family. They genuinely take care of me, always making sure I feel supported, informed, and valued. You can tell they truly care about their customers, not just the sale.
Huge shout-out to Ryan, Chase, and Keith, you are incredible at ... Read More Google - Jan 28, 2026
My purchase of a 2025 Chevy blazer was absolutely amazing what started through carguru quickly became a phone call with Chase who went above and beyond in finding me a better financing option and within minutes he called back with a much more favorable option than what I had initially been given from capital one. The entire process was perfect from Melinda’s friendly smile and pleasant conversation while we waited and went through the process to chase explaining the financial side of things and insuring I left with the best deal. 20/10
Sold my truck there and everyone was pleasant to work with through out the process, and everything went quick and easy was in and out the door with 25 minutes and also received a better than expected offer for it. Would highly recommend
Recently sold my truck working with Greg who reached out to me from my post on Facebook Marketplace. Selling them my truck was easier than I could have imagined and Greg and the whole team was excellent to work with.
This was our first experience at Riverside/Chevrolet. We wanted to test drive a minivan we saw on Facebook and although we thought the dealership in Chillicothe was more of a drive than we wanted, it was worth the time! We were very appreciative of the no-pressure environment we do not experience at other dealerships. They were helpful in answering our questions whether on-site or by text and listened to what we wanted and what they could for us. The process was smooth and took a little longer that expected, but we took into consideration it was the holiday season. ... Read More Google - Dec 28, 2025
They are great team to work with, bought four vehicles at once and they made it very easy. Chase and Melinda are amazing team.
Highly recommend Nick and the Riverside team! Very straight forward and honest. Buying process was quick and easy. Best prices around!
Great people to work with and provide an excellent buying experience from start to finish
This dealership is the best car buying experience in the 60 years that I have ever had in been buying various cars. I was amazed how we were able to put the deal together over texts, emails and phone calls. No BS just effective accurate communication 👌 Every person I interacted with was extremely professional. Thank you, Cory Melinda Ryan Chase I will be back and will certainly recommend them to anyone looking for a car 🚗.
Awesome people to work with. Purchased company car made it easy and fast.
I had a smooth and easy car buying experience here, but walked away with a few concerns that I didn’t address at the time. A couple months later, I reached out to explain the issues and suggest a solution. They responded quickly, took my concerns seriously, and resolved things without hesitation. I appreciated their willingness to make things right. Overall, great customer service and I had a positive experience.
Owner was very friendly. Melinda very knowledgeable. Chase quick to get paperwork done. Car build was very good
The salesman and the manager that I dealt with are the reason car people have such a bad reputation. They were dishonest, disingenuous, and completely ripped me off. They didn't really care that the car I bought went bad in just a few WEEKS. They offered me a pittance of what I paid and said they were gonna help me. They already lowballed me to the point of no return. You should never buy a car from them. Because God help you if something goes wrong. I would have given 0 stars, vit I couldn't.
I live in FL and was searching all over the Southeast and Midwest for a very specific spec of truck that only a few dealers had. After talking to at least seven other dealers I ended up purchasing from Riverside.
Jeff and Chase were both exceptional to work with! From providing pictures, FaceTime walk around of the vehicle, handling all the DMV paperwork (I was shocked that several dealers wanted me to do it once delivered), and the logistics of getting the vehicle delivered (extra kudos to the delivery driver for getting it to me at 8pm on a Sunday), ... Read More DealerRater - Dec 31, 2024
Great people to deal with and will be doing all my business with them again on any future purchases.
I recently was looking for a specific vehicle that I located online at Riverside Chevrolet. I’d never purchased a vehicle in this manner but contacted them for more information. I worked with Nick Alvarado. He was phenomenal to work with. Very professional. Our vehicle purchase was seamless and, when delivered, was exactly as represented. I’d highly recommend both Nick and Chase at Riverside Chevrolet. You won’t be disappointed. Scott Benz Iowa
My Husband and I recently purchased a 23 Jeep Wagoneer and we couldn't be happier with the entire experience! From the moment we stepped onto the lot, Ryan was welcoming and attentive. He took the time to understand our needs and preferences, guiding us through the various options without any pressure.
The test drive was a breeze, allowing us to truly feel how the vehicle handled on the road. We appreciated the transparency throughout the financing process with Chase-everything was explained clearly.
The follow-up after the purchase has also been impressive, with the team ensuring that we were satisfied and ... Read More DealerRater - Nov 3, 2024
Very good experience at Riverside, especially Melinda Tortat. This was my first internet purchase and I was apprehensive, but everything went perfectly. Melinda was patient and thorough, and never pushy. Paperwork and delivery was efficient. Well pleased.
Ryan, our salesman, and Chase, the finance manager, were both very helpful, honest, and easy to deal with. The transaction was very smooth and happened on the time line they promised. All calls were promptly returned and the car arrived as promised (we were an out of state buyer).
Had the very best experience with Nick! I found the exact Jeep I had been looking for over an hour away from my home. Nick assured me he would do everything on his part to make sure I was the new owner of that Jeep! He did just that and more..above and beyond very great service! When meeting with the Finance Manager Chase, I understood where Nick got his outstanding character. Chase was just as great and what an amazing experience. Yes, I used the word amazing about a dealership!! In and out in 30 mins with the Jeep I'... Read More DealerRater - Sep 4, 2024
Found the GMC Sierra 2500HD online that I had been looking for. The wonderful young sales lady, Melinda Tortat and the finance manager, Chase were fantastic to work with. From the first call, to the ride from the airport, to the tour of my new truck, and even the follow up phone calls. These folks were top notch, first class, and everything that I could have wanted in a car buying experience. I would definitely buy from Riverside Chevrolet again.
Was the worst place I've ever dealt with!!! 4 motors later and the truck comes back with no air when it had air when they took it!! I paid 12000 for a truck that 30 days later I had to spend 4000 on new motor no to mention when I got it back it wasn't even 8k miles later needed another motor! They put another one in charged me over a thousand dollars for gaskets and all this I just paid for not my problem they put a pos motor in the truck they tried to bandage up to make past the 10000 ... Read More Google - May 17, 2024
Melinda was amazing to work with. I live in Michigan and she made everything happen just as she said. Chase was also right to the point. Even though I'm out of state I wouldn't think twice about going back there fir my next vehicle...they have my business for life...everyone there Is amazing
Was told by a past customer of riverside to avoid this place and Cricket salesman CHASE and RYAN !! I will tell everyone I know to stay away from Riverside in Chillicothe !! This place sucks big time !! I’ve encouraged 5 people already not to shop there already !! And going to encourage everyone I know also !
If you are needing to buy a car - go to Jeff Furkin. We purchased a Chevy Cruze from him. He was so very helpful to us - even offering to drive us to the Peoria airport to return our rental car. He called his wife to say he would be a little late for dinner - took us to the airport & then back to the dealership to pick up our newly purchased used car! We love the car and the wonderful help from Jeff Furkin!!!
Bought a near new Ford F150 through Chase Wilkins who was an absolute pleasure to work with. Added complexity to this transaction was purchasing from California. Chase went out of his way to walk me though videos of the car and work through details of shipping. Truck arrived on time and I’m perfect condition.
I have been working with Riverside Chevy for many years. Some experiences have been not so great, so it was with trepidation I went there with my wife to look at a new car. I cannot say enough good about Jeff and Keith! The experience went amazingly well, and they even went as far as to correct some of the mistakes from the past! These guys went far beyond the norm in making sure our experience was top notch! My wife is extremely happy with her new car and we will return again and again!
Great, friendly service! Highly recommend Mike! He’s knowledgeable, thorough and fast! Will definitely return for future service!
Everyone we dealt with was very helpful! It was a very pleasant experience! Very friendly atmosphere!
I highly recommend you go elsewhere. Was quoted an outragous price for brake lines...$1200 plus and not even a gurantee it will be done at that price. Went to another shop, and had all 4 lines replaced for under $400. Had a slow leak on a tire, had it in multiple times and they never could find it. Had shop that did my brake lines look into it. The level of corrosion on the rims were ungodly. Shows me they never even cracked the tire from the rim and cleaned the bead to reseal it. That should never happen. Will never go ... Read More Google - Jan 14, 2023
Everything is great. I just came to the US and had a problem with my English but my salesman David was very kind and friendly. I appreciated it.
The whole experience went smooth and easy. The salesman dave did great and Keith in finance found the best deal for me. The dealership is very clean. We would easily go back. Thanks
Riverside Chevy is hands down the best dealership in the entire Peoria area. They treat their customers with respect and try to understand what you are looking for. I recently sold my 2018 truck and was looking for a new vehicle. I could not decide what I wanted. A new SUV? Stay with a truck? They let me test drive every vehicle I wanted, to see if I liked the fit and size for me. They didn't try to push me into a sale that I would regret later. Instead just waiting on me to make up my mind and ... Read More DealerRater - Sep 23, 2022
They made the buying process extremely easy and made the buying a car experience pleasant
I had a great experience purchasing my new car at Riverside Chevrolet. My salesman was very knowledgeable and took time to show me several different options available. The finance department was great to work with as well. I will definitely tell my family and friends to go to Riverside to purchase their new or used vehicles.
Only went because of a oil change certificate and being told by others to stay away I still needed to use it so not sure if I'll ever come back??
Everything is great with the truck. I really appreciated the service Jeff, Ryan and your dealership provided. I'm looking forward to many many years of use from this truck.
I had an great experience working with my salesman as well as the Yong man in the ther booth next to him as well as the financial manager.
Riverside Chevrolet customer service provided me with an exceptional car buying experience. Ryan and Chase went out of their way to make this purchase exciting as well as making me feel special every step of the way. If you are looking for a great car dealer, I highly recommend Riverside Chevrolet in Chillicothe IL.
I have a 2002 Astro Van with 51,000 mile and have changed the oil in the van since new. I couldn’t get the hood open so I took it to Riverside to see if they could get it open. Left it overnight and they called me the next day and said it was done. Took it home and tried to open the hood, but wouldn’t open. Took it back down to Riverside and the service person came out and opened it right-way? Sometimes you do things out of habit and just don't think as life goes on. Since I'... Read More Google - Dec 4, 2021
Riverside is a small dealership with big dealership feel. They treat you so well and go out of their way to get the deal done the right way. They are extremely fair on their trades too. I can't say enough good things about the staff as well. We have bought our last 2 cars at this dealership. I also take the vehicles there for service. Fast and dependable times. I would highly recommend Riverside to all my friends and family. Go see them!!
Really good dealership to buy a vehicle. Good people to work with! Very helpful! Very happy with the purchase.
They went over the top on customer care. Making sure my needs were taken care of.
They treat the customer like they are a neighbor. No pressure and sales pace was set by me for the most part. Great experience!!
Couldn't say that I didn't have anything less than the best experience at Riverside. We went to 2 different dealers around my area and had the dealer mark up the sales price with fees and other things. Then we drove to Riverside which is a little more than 2 hours away from me and had no pressures, no extra fees, and great buying experience. I would absolutely recommend this dealer to anyone near and far. David and Keith were awesome and should definitely get a raise!
Poor quality of vehicles👎 Don’t shop here. Vehicles are junk
We were more than thrilled with our experience with Riverside Chevrolet. We traveled from Nebraska to purchase our 2017 Corvette. We were treated with respect, courtesy and given a great deal. Can't say enough about the people at Riverside Chevrolet.
Great dealership to deal with and purchase a vehicle. Everybody was very informed about all aspects of the vehicle, very friendly, helpful and answered any questions that we had. They made us feel very much at ease, like a family member. They went out of their way to find us a vehicle from another dealership to meet our requests. I would and am highly recommending this dealership to anyone who is in the market for any type of vehicle. The best car buying experience that I have ever had. Chase was the best. Thank you very much.
Outside of GM stepping in and covering 90% of the service, the communication was garbage from the dealership. Went in on Friday, was told will be really close to getting completed Friday. Wasn't until I stopped in at 430pm when I was told wasn't even started will be Monday. I had to call Monday at 2pm to find out it was completed. Got home checked out their work and parts were broken, having to get dealership to order new parts to bring the truck back to satisfaction. All around not to the standard that a dealer should be at, ... Read More Google - May 11, 2021
Great people, great experience, Ryan went out of his way to get the exact vehicle I wanted and made sure I was going to be happy and satisfied. He was always keeping in touch and keeping me updated, great dude. Chase also did a great job and made everything go smoothly and took his time to explain everything to me and very thoroughly. He also had the truck looking top notch when I arrived. Would highly recommend. Will be back for future business.
Excellent service and communication throughout the buying process. Chase was very thorough and the deal was fair and without issue. I've dealt with many dealers over the years and this was one of my best experiences! Highly recommend!
We'd been looking for a truck locally for several weeks and realized that we needed to expand to a national search to find Just the Right Truck.
That's when we found our 2017 F-350 Super Duty online at Riverside Chevrolet ~ right away we were impressed with the number and quality of the photos they provided. When we called for more info, Chase Wilkins was quick to answer our questions about the truck and even took some additional (specific) photos for us, as we live in Washington state. He also took the time to FaceTime with us, started the truck ... Read More DealerRater - Feb 17, 2021
Bought a Ram truck from Chase Wilkins. Great communication, customer care, great salesman, a truely great experience. I drove 2 hours twice to this dealership and would do it again to get the treatment and care I received. Larry C
I have bought a few trucks from Riverside, Jeff Furkin has made every purchase easy for me as I have bought the last 4 over the phone , every vehicle has been exactly as described when I arrived to pick up. Service department has been wonderful. Only dealership I will do business with
Dealership had the car I was looking for which was in excellent condition, gave top dollar for my trade and the entire process was completed in a few hours.
I am always pleased with my experience with Riverside. Jeff and Keith both are very nice to deal with. They are fair and I feel like they treat me very well.