Customer Reviews
I live in FL and was searching all over the Southeast and Midwest for a very specific spec of truck that only a few dealers had. After talking to at least seven other dealers I ended up purchasing from Riverside.
Jeff and Chase were both exceptional to work with! From providing pictures, FaceTime walk around of the vehicle, handling all the DMV paperwork (I was shocked that several dealers wanted me to do it once delivered), and the logistics of getting the vehicle delivered (extra kudos to the delivery driver for getting it to me at 8pm on a Sunday), ... Read More DealerRater - Jan 1, 2025
Great people to deal with and will be doing all my business with them again on any future purchases.
I recently was looking for a specific vehicle that I located online at Riverside Chevrolet. I’d never purchased a vehicle in this manner but contacted them for more information. I worked with Nick Alvarado. He was phenomenal to work with. Very professional. Our vehicle purchase was seamless and, when delivered, was exactly as represented. I’d highly recommend both Nick and Chase at Riverside Chevrolet. You won’t be disappointed. Scott Benz Iowa
My Husband and I recently purchased a 23 Jeep Wagoneer and we couldn't be happier with the entire experience! From the moment we stepped onto the lot, Ryan was welcoming and attentive. He took the time to understand our needs and preferences, guiding us through the various options without any pressure.
The test drive was a breeze, allowing us to truly feel how the vehicle handled on the road. We appreciated the transparency throughout the financing process with Chase-everything was explained clearly.
The follow-up after the purchase has also been impressive, with the team ensuring that we were satisfied and ... Read More DealerRater - Nov 3, 2024
Very good experience at Riverside, especially Melinda Tortat. This was my first internet purchase and I was apprehensive, but everything went perfectly. Melinda was patient and thorough, and never pushy. Paperwork and delivery was efficient. Well pleased.
Ryan, our salesman, and Chase, the finance manager, were both very helpful, honest, and easy to deal with. The transaction was very smooth and happened on the time line they promised. All calls were promptly returned and the car arrived as promised (we were an out of state buyer).
Had the very best experience with Nick! I found the exact Jeep I had been looking for over an hour away from my home. Nick assured me he would do everything on his part to make sure I was the new owner of that Jeep! He did just that and more..above and beyond very great service! When meeting with the Finance Manager Chase, I understood where Nick got his outstanding character. Chase was just as great and what an amazing experience. Yes, I used the word amazing about a dealership!! In and out in 30 mins with the Jeep I'... Read More DealerRater - Sep 4, 2024
Found the GMC Sierra 2500HD online that I had been looking for. The wonderful young sales lady, Melinda Tortat and the finance manager, Chase were fantastic to work with. From the first call, to the ride from the airport, to the tour of my new truck, and even the follow up phone calls. These folks were top notch, first class, and everything that I could have wanted in a car buying experience. I would definitely buy from Riverside Chevrolet again.
Melinda was amazing to work with. I live in Michigan and she made everything happen just as she said. Chase was also right to the point. Even though I'm out of state I wouldn't think twice about going back there fir my next vehicle...they have my business for life...everyone there Is amazing
If you are needing to buy a car - go to Jeff Furkin. We purchased a Chevy Cruze from him. He was so very helpful to us - even offering to drive us to the Peoria airport to return our rental car. He called his wife to say he would be a little late for dinner - took us to the airport & then back to the dealership to pick up our newly purchased used car! We love the car and the wonderful help from Jeff Furkin!!!
Bought a near new Ford F150 through Chase Wilkins who was an absolute pleasure to work with. Added complexity to this transaction was purchasing from California. Chase went out of his way to walk me though videos of the car and work through details of shipping. Truck arrived on time and I’m perfect condition.
I have been working with Riverside Chevy for many years. Some experiences have been not so great, so it was with trepidation I went there with my wife to look at a new car. I cannot say enough good about Jeff and Keith! The experience went amazingly well, and they even went as far as to correct some of the mistakes from the past! These guys went far beyond the norm in making sure our experience was top notch! My wife is extremely happy with her new car and we will return again and again!
Great, friendly service! Highly recommend Mike! He’s knowledgeable, thorough and fast! Will definitely return for future service!
Everyone we dealt with was very helpful! It was a very pleasant experience! Very friendly atmosphere!
Everything is great. I just came to the US and had a problem with my English but my salesman David was very kind and friendly. I appreciated it.
The whole experience went smooth and easy. The salesman dave did great and Keith in finance found the best deal for me. The dealership is very clean. We would easily go back. Thanks
Riverside Chevy is hands down the best dealership in the entire Peoria area. They treat their customers with respect and try to understand what you are looking for. I recently sold my 2018 truck and was looking for a new vehicle. I could not decide what I wanted. A new SUV? Stay with a truck? They let me test drive every vehicle I wanted, to see if I liked the fit and size for me. They didn't try to push me into a sale that I would regret later. Instead just waiting on me to make up my mind and ... Read More DealerRater - Sep 23, 2022
They made the buying process extremely easy and made the buying a car experience pleasant
I had a great experience purchasing my new car at Riverside Chevrolet. My salesman was very knowledgeable and took time to show me several different options available. The finance department was great to work with as well. I will definitely tell my family and friends to go to Riverside to purchase their new or used vehicles.
Everything is great with the truck. I really appreciated the service Jeff, Ryan and your dealership provided. I'm looking forward to many many years of use from this truck.
I had an great experience working with my salesman as well as the Yong man in the ther booth next to him as well as the financial manager.
Riverside Chevrolet customer service provided me with an exceptional car buying experience. Ryan and Chase went out of their way to make this purchase exciting as well as making me feel special every step of the way. If you are looking for a great car dealer, I highly recommend Riverside Chevrolet in Chillicothe IL.
Riverside is a small dealership with big dealership feel. They treat you so well and go out of their way to get the deal done the right way. They are extremely fair on their trades too. I can't say enough good things about the staff as well. We have bought our last 2 cars at this dealership. I also take the vehicles there for service. Fast and dependable times. I would highly recommend Riverside to all my friends and family. Go see them!!
Really good dealership to buy a vehicle. Good people to work with! Very helpful! Very happy with the purchase.
They went over the top on customer care. Making sure my needs were taken care of.
They treat the customer like they are a neighbor. No pressure and sales pace was set by me for the most part. Great experience!!
Couldn't say that I didn't have anything less than the best experience at Riverside. We went to 2 different dealers around my area and had the dealer mark up the sales price with fees and other things. Then we drove to Riverside which is a little more than 2 hours away from me and had no pressures, no extra fees, and great buying experience. I would absolutely recommend this dealer to anyone near and far. David and Keith were awesome and should definitely get a raise!
We were more than thrilled with our experience with Riverside Chevrolet. We traveled from Nebraska to purchase our 2017 Corvette. We were treated with respect, courtesy and given a great deal. Can't say enough about the people at Riverside Chevrolet.
Great dealership to deal with and purchase a vehicle. Everybody was very informed about all aspects of the vehicle, very friendly, helpful and answered any questions that we had. They made us feel very much at ease, like a family member. They went out of their way to find us a vehicle from another dealership to meet our requests. I would and am highly recommending this dealership to anyone who is in the market for any type of vehicle. The best car buying experience that I have ever had. Chase was the best. Thank you very much.
Great people, great experience, Ryan went out of his way to get the exact vehicle I wanted and made sure I was going to be happy and satisfied. He was always keeping in touch and keeping me updated, great dude. Chase also did a great job and made everything go smoothly and took his time to explain everything to me and very thoroughly. He also had the truck looking top notch when I arrived. Would highly recommend. Will be back for future business.
Excellent service and communication throughout the buying process. Chase was very thorough and the deal was fair and without issue. I've dealt with many dealers over the years and this was one of my best experiences! Highly recommend!
We'd been looking for a truck locally for several weeks and realized that we needed to expand to a national search to find Just the Right Truck.
That's when we found our 2017 F-350 Super Duty online at Riverside Chevrolet ~ right away we were impressed with the number and quality of the photos they provided. When we called for more info, Chase Wilkins was quick to answer our questions about the truck and even took some additional (specific) photos for us, as we live in Washington state. He also took the time to FaceTime with us, started the truck ... Read More DealerRater - Feb 17, 2021
Bought a Ram truck from Chase Wilkins. Great communication, customer care, great salesman, a truely great experience. I drove 2 hours twice to this dealership and would do it again to get the treatment and care I received. Larry C
I have bought a few trucks from Riverside, Jeff Furkin has made every purchase easy for me as I have bought the last 4 over the phone , every vehicle has been exactly as described when I arrived to pick up. Service department has been wonderful. Only dealership I will do business with
Dealership had the car I was looking for which was in excellent condition, gave top dollar for my trade and the entire process was completed in a few hours.
I am always pleased with my experience with Riverside. Jeff and Keith both are very nice to deal with. They are fair and I feel like they treat me very well.
I was thrilled from the first contact. The experience was so good that I was apprehensive at first. I thought to myself "This is too good to be true" - and by 'this', I mean the price of the vehicle I purchased, how Chase treated us, the assumptions Chase made when figuring up our cost, the drivers that delivered our new car to our home ---- everything. I feel kind of stupid that I haven't found you guys before now! Rest assured, I'm telling everyone about my experience! Thank you!
I searched online all the Chevy dealers in the area, Riverside had the truck I wanted at a price I thought I could work with. After very little negotiating, they offered me a price below what I was prepared to pay! They also gave me far more for my trade than I thought I would get. I was so satisfied with their offer, I didn’t have to look anywhere else. Riverside gave me a great experience start to finish.
I was shopping online for a particular vehicle and found it at Riverside Chevrolet. I sent an inquiry and received a reply from Chase Wilkins very quickly. Chase handles the online sales efforts and helped me with quick and clear communication regarding the vehicle I was looking at. Since I live in CA, I needed to ship the vehicle and Chase was able to coordinate transport for me. It took about 6 days for the vehicle to reach me, and it concluded what was a very easy, seamless and quick purchase process for me. All communication and the transaction was completed ... Read More DealerRater - Aug 4, 2020
Salesman Jeff, dealer, and the transportation company were prompt and followed up as needed. Great experience which is an example of customer service....Already recommended them to others buyers...