Customer Reviews
If you are needing to buy a car - go to Jeff Furkin. We purchased a Chevy Cruze from him. He was so very helpful to us - even offering to drive us to the Peoria airport to return our rental car. He called his wife to say he would be a little late for dinner - took us to the airport & then back to the dealership to pick up our newly purchased used car! We love the car and the wonderful help from Jeff Furkin!!!
I had been searching for a particular car for over a year, a Plymouth Prowler. Finally found exactly what I was looking for but leery of buying a car online. This one was located at Riverside Chevrolet in Illinois. I was pleased to see that they had excellent customer feedback and reached out. I was very quickly responded to by Chase. I would HIGHLY recommend this dealership and especially Chase. I don’t know what it is with a lot of dealerships today, but so many won’t even respond at all to requests for more information. I had the ...
I found the truck I had been searching for, for months at Riverside. It was one of, if not the best deals in the country! I had the pleasure of working with Chase. This was by far the best, smoothest, friendliest, car buying experience I've ever had! Highly recommend Chase and all the folks at Riverside Chevy. If I'm in the market for another vehicle, they will be my go to dealership.
Bought a 2020 Ford Escape from another dealer… I live closer to Chilli & had a service engine light come on. Stopped in at Riverside and met Joe, one of the service advisors. He ran the codes and cleared them and told me to call back if I had any other issues. Sadly, I did and had to come back. He took good care of me and couldn’t have been any more patient when I had to reschedule after my dad hit a deer and I had to go take care of him. I did ultimately end up taking the ...
Great service from a hometown business!
Great people!
Chase shot us straight asked all the right questions and made sure we were getting into a vehicle we could afford and fit our needs. It was the best car buying experience I have ever had and was very stress free. It was like buying from family. Would recommend to anyone looking for a good deal and salesman!
Wonderful experience with the staff at Riverside. They were helpful, knowledgeable and had great communication. We are very pleased with the service we were given and we would highly recommend this dealership to others.
Bought a near new Ford F150 through Chase Wilkins who was an absolute pleasure to work with. Added complexity to this transaction was purchasing from California. Chase went out of his way to walk me though videos of the car and work through details of shipping. Truck arrived on time and I’m perfect condition.
Great service
Recently purchased a car from Chase. He was great to deal with and the whole experience went as smoothly as possible. I would buy a car from him and Riverside again.
Today on my way home from Peoria I heard a strange noise. Turns out my inner fender well came loose and was rubbing my tire. I was an hour from home, so I pulled in here for help. I cannot express how great these service guys were! Not only did they get me fixed up so I could make it home, they were also super quick.. My daughter and I sure appreciated your help today! Thanks again.
Great service
Absolutely the best car buying experience I’ve had!! Customer service is outstanding and Chase and everyone there truly care!!! Thanks to Chase, Ryan and Keith for getting me into the right vehicle for me!! I won’t go anywhere else for future purchases or car service needs!
I have been working with Riverside Chevy for many years. Some experiences have been not so great, so it was with trepidation I went there with my wife to look at a new car. I cannot say enough good about Jeff and Keith! The experience went amazingly well, and they even went as far as to correct some of the mistakes from the past! These guys went far beyond the norm in making sure our experience was top notch! My wife is extremely happy with her new car and we will return again and again!
I have been working with Riverside Chevy for many years. Some experiences have been not so great, so it was with trepidation I went there with my wife to look at a new car. I cannot say enough good about Jeff and Keith! The experience went amazingly well, and they even went as far as to correct some of the mistakes from the past! These guys went far beyond the norm in making sure our experience was top notch! My wife is extremely happy with her new car and we will return again and again!
Had a great experience working with Jeff and Keith, they made getting the deal done very easy. This is the first time I've bought a car via internet so had some reservations but they took care of everything, even getting it registered for me in MO so I won't have to go to the DMV. They got a driver lined up to make the 5hr drive to deliver it on time, clean, full of gas, all the paperwork, and a 3 month temp tag. I feel I got a fair deal on my trade in as well so no ...
Chase Wilkins - 10/10! Not the first car we have purchased thru Chase and won't be the last. Always friendly, informative and easy to work with. Buying? Selling? Trading? Leasing???...go see Chase!
Chase is someone that I would deal with again on the future when it comes to buying a car! He was honest and took good care of us and I would definitely recommend him to anyone that is in the market for a car!! Ryan was also great to work with! Great class there at Riverside Chevy!!
Reviews don’t lie! I’ve been to many dealerships that don’t focus on your needs and do not have your best intentions and these guys are the exact OPPOSITE of that. Riverside Chevrolet IS my BEST car buying experience! Melinda and Keith went above and beyond to help me with handling my trade-in and getting me in my new 2024 Chevrolet Trax that I absolutely love, I cannot be any happier! Please check these guys out first no matter where you live! Fantastic customer service and does not disappoint!
Great, friendly service! Highly recommend Mike! He’s knowledgeable, thorough and fast! Will definitely return for future service!
This is likely to get lost in the multiple 5 star reviews but my experience was worth noting: Due to an accident I was without a vehicle and was extremely short on time to find a replacement vehicle that I liked, was affordable, and didn't have high mileage. I contacted Chase at this location and within a few days we were closing on a phenomenal deal. You don't have to come into this dealership ready to fight for your life to get a good deal. These salesmen and saleswoman understand the position that car buyers are in and want ...
Love it
Everyone we dealt with was very helpful! It was a very pleasant experience! Very friendly atmosphere!
They had the exact truck I wanted and at a really great price!!
They had the exact truck I was looking for and at a really good price! Great customer service!!
Their detail shop, service shop, and most importantly the way they treat their customers is 2nd to NONE!!! If an issues arises after they had your vehicle, they WILL TAKE CARE OF IT!!! Def recommend and WAYYYYY better customer service than where I bought both our brand new Chrylser products!!
We got our Tahoe here..chase was the best..always honest and very helpful. Definitely recommend 👌
They are the type people I like to do business with
Can't say enough about the way this team goes out of their way for me. They roll out the red carpet! I appreciate you all thank you.
Great service department! Thank you
Good service
My husband and I just purchased a hard to find 2022 F-250 Lariat from Riverside Chevrolet dealership in Chillicothe IL. I would give them more stars if it was available. All staff responded quickly on the phone calls, emails and any questions we had. Best price and a pleasurable overall experience! They are great to do business with and worth the 3 hour drive. Will be back. Thanks again
Everything is great. I just came to the US and had a problem with my English but my salesman David was very kind and friendly. I appreciated it.
Purchased my JEEP Cherokee from them recently!! Great staff, great service! Thanks to all.
The whole experience went smooth and easy. The salesman dave did great and Keith in finance found the best deal for me. The dealership is very clean. We would easily go back. Thanks
The staff at Riverside is amazing and have continued to take care of my family and put us in realizable vehicles. They are very accommodating and will work with you regarding your current situation. I highly recommend Riverside Chevy!!
Talk about Service! I’m thankful for Ryan and his Team! Chase is hands down one of the best salesman I’ve met! Caring, compassionate and treats you like family. I love my new car!
Riverside Chevy is hands down the best dealership in the entire Peoria area. They treat their customers with respect and try to understand what you are looking for. I recently sold my 2018 truck and was looking for a new vehicle. I could not decide what I wanted. A new SUV? Stay with a truck? They let me test drive every vehicle I wanted, to see if I liked the fit and size for me. They didn't try to push me into a sale that I would regret later. Instead just waiting on me to make up my mind and ...
They made the buying process extremely easy and made the buying a car experience pleasant
The service is great they went above and beyond for my mother several times 😃
I had a great experience purchasing my new car at Riverside Chevrolet. My salesman was very knowledgeable and took time to show me several different options available. The finance department was great to work with as well. I will definitely tell my family and friends to go to Riverside to purchase their new or used vehicles.
No problems here...thanks brandon👍
The kindest most gracious crew I have ever experienced at a automotive service center. Traveling through, car issue and was handled in minutes by an entire staff of excellent service.
HANDS DOWN THE BEST CAR PURCHASING EXPERIENCE EVER!! I am 42 years old and have purchased a lot of cars in my life. I also sold BMW's when I was in my early 20's so my expectations are high when it comes to buying cars. Dave Fries, The Owner Ryan Kneer, Keith, Chase, the detail guy and all the guys in service....all amazing to work with. I live in MN and I purchased a 2017 Corvette all sight unseen over the phone. I spoke with Keith and Dave several times and Dave sent me probably 100 pics and several videos....very ...
Everything is great with the truck. I really appreciated the service Jeff, Ryan and your dealership provided. I'm looking forward to many many years of use from this truck.
My wife and I drove here from Tennessee to trade for a 2022 Tahoe. The experience was quick and efficient. Jeff and Ryan were great to work with and got us in and out faster than we expected.
If you are looking for an Honest Auto sales person… Jeff Furkin is the best! I’ve known him for years. He will always have your best interest , and will give you the best deal he can .. a great experience many times over the years .❤️
Salesman was outstanding and very helpful very knowledgeable
I had an great experience working with my salesman as well as the Yong man in the ther booth next to him as well as the financial manager.
Chase is without a doubt the most professional, hard working car sales person I have ever worked with . purchased my new truck from out of state. Painless and 100 percent satisfied. Never know these days purchasing out of state .rest assured your in good hands will Chase and this dealership. Thanks my brother,Rich Long... ..
Riverside Chevrolet customer service provided me with an exceptional car buying experience. Ryan and Chase went out of their way to make this purchase exciting as well as making me feel special every step of the way. If you are looking for a great car dealer, I highly recommend Riverside Chevrolet in Chillicothe IL.
Over had a great sales Person his name was Chase.. he promised am that he would do everything to get me the car i wanted, he kept us happy and talking didn’t try to act like a regular salesman he covered all our answers before we could even ask lol. I would come back again because of Chase and send everyone there because of him
Grateful to the service dept, Who checked out my car tires The efficiency, proffesionalism and care shown to my car needs excellant! Thank so much!
Very friendly and helpful when purchasing a new or used vehicle. Salesperson was very knowledgeable about the vehicles he was selling. Would definitely recommend to friends and family.
I was there in the parts department. Barb helped me find what I needed to know.
Jeff Furkin is the most honest salesman we have ever worked with. So personable and listens to everything that you want. Known him for years and his family we will always come back because it’s a great experience.
Very friendly staff, down-to-earth, good people.
This was the best car buying experience that I've ever had! Chase, our salesman took great care of us. He answered all our questions about the car and had a wonderful, funny personality. We truly felt that he cared. When we came back the next day to sign paperwork we met with Keith, he was absolutely fabulous. I felt like I was visiting with my favorite uncle! I would recommend you guys to everyone!
Riverside is a small dealership with big dealership feel. They treat you so well and go out of their way to get the deal done the right way. They are extremely fair on their trades too. I can't say enough good things about the staff as well. We have bought our last 2 cars at this dealership. I also take the vehicles there for service. Fast and dependable times. I would highly recommend Riverside to all my friends and family. Go see them!!
Riverside is a small dealership with big dealership feel. They treat you so well and go out of their way to get the deal done the right way. They are extremely fair on their trades too. I can't say enough good things about the staff as well. We have bought our last 2 cars at this dealership. I also take the vehicles there for service. Fast and dependable times. I would highly recommend Riverside to all my friends and family. Go see them!!
Riverside is a small dealership with big dealership feel. They treat you so well and go out of their way to get the deal done the right way. They are extremely fair on their trades too. I can't say enough good things about the staff as well. We have bought our last 2 cars at this dealership. I also take the vehicles there for service. Fast and dependable times. I would highly recommend Riverside to all my friends and family. Go see them!!
Really good dealership to buy a vehicle. Good people to work with! Very helpful! Very happy with the purchase.
My experience at Riverside Chevrolet was an excellent one. I had searched online and found the Chevy Traverse I was looking for and at a good price. Was met by Chase Wilkins and we took it for a test drive. I ended up buying the car that day and all the thanks to Chase Wilkins for making it possible and the process easy. Chase was very professional and friendly. I highly recommend if you're going to buy a car from them, ask for Chase Wilkins. You will NOT be disappointed with the experience. Thanks Chase
They went over the top on customer care. Making sure my needs were taken care of.
They treat the customer like they are a neighbor. No pressure and sales pace was set by me for the most part. Great experience!!
Drove from North West Indiana to see a 2017 Cadillac Escalade with a second row bench, needless to say after nothing but the best experience and after the test drive with my family David Fries asked my son "What did you think bud?" My son goes on to say we're gonna buy it. Lol so much for a poker face. I would absolutely recommend this dealer to anyone near and far without hesitation.
Couldn't say that I didn't have anything less than the best experience at Riverside. We went to 2 different dealers around my area and had the dealer mark up the sales price with fees and other things. Then we drove to Riverside which is a little more than 2 hours away from me and had no pressures, no extra fees, and great buying experience. I would absolutely recommend this dealer to anyone near and far. David and Keith were awesome and should definitely get a raise!
Great service dept. Needs were well met. Price was fair also
Easiest, fastest, and most honest dealership ever worked with. Great service and great people. Chase is a excellent salesman and know his stuff. Have a bought a couple cars there in the last couple years and friends and neighbors. 0 complaints. Definitely recommend going and seeing the staff at riverside chevrolet
Really great service went above and beyond to help me find a vehicle and purchasing it.
Barb and the gang always treat me with respect.
We traveled from Nebraska to purchase our 2017 Corvette and were more than happy with our experience with Riverside. We were treated with respect, courtesy and given a great deal. Would highly recommend! Joan K.
We received a great deal from Riverside Chevrolet. We were treated with respect and courtesy. We traveled from Nebraska to purchase our vehicle and were impressed with the professionalism of the staff and their willingness to help us in any way. Thanks!!!!!
We were more than thrilled with our experience with Riverside Chevrolet. We traveled from Nebraska to purchase our 2017 Corvette. We were treated with respect, courtesy and given a great deal. Can't say enough about the people at Riverside Chevrolet.
Chase and the team at riverside were awesome! Normally I'd rather run my car until the wheels fall off vs go to a car dealer but they made buying my new escalade easy and hassle free!!! I look forward to doing business with them in the future.
Great business
Great business, great staff! Chase will make sure you get what you're looking for. I'll be getting all my vehicles in the future at Riverside!
Great dealership to deal with and purchase a vehicle. Everybody was very informed about all aspects of the vehicle, very friendly, helpful and answered any questions that we had. They made us feel very much at ease, like a family member. They went out of their way to find us a vehicle from another dealership to meet our requests. I would and am highly recommending this dealership to anyone who is in the market for any type of vehicle. The best car buying experience that I have ever had. Chase was the best. Thank you very much.
Always greeted with smiles and the people working there seeem like they are liking what they do and seem glad to see me.
Salesperson's are honest and want to see the best for you and not try to force you into something you don't need. They actually care about your family needs and work with you. I would recommend Riverside Chevrolet to anyone! Definitely going back there!
The experience my wife and I recieved at Riverside Chevrolet was outstanding. David is our guy, from start to finish he took us for an experience we wont forget. My wife and I drove an hour and a half to do business with David at Riverside and it was worth it. David was able to take our one car in and got us into two fully loaded SUVs. My wife now drives a beautiful 2017 Hyundai Santa Fe limited with 3rd row seating thats needed for our three boys. I am now driving a 2018 Chevrolet Equinox LT and I love it. ...
I am extremely satisfied with my experience at Riverside. I worked with Chase after calling the dealership. Very friendly and understood my requests immediately. I am working on very limited time and already knew exactly what I wanted to spend. He helped ensure I had a thorough test drive and wrote up the quote with the down payment I was bringing. Afterwards, I called my husband to talk it over with him to make our final decision, as he could not come that morning. I forgot to test a few of the mechanics out. I called Chase back to ask ...
Even though I apparently had the time wrong for my appointment, I was accommodated in a timely and professional manner.
Went in today because my windshield wipers stopped working during a rainstorm. I was on a 4 hour trip and 90 minutes from home when this happened. Barb helped me in the service center and was fantastic! Friendly, professional, and was able to fit me in with no appointment. Barb saw that it was under warranty and there was no charge. Mechanic did his job to perfection and I was off and running in no time. Thank you Riverside Chevrolet and Barb!
Just take a little ride, ride up to Riverside!!!
Agree
Great people, great experience, Ryan went out of his way to get the exact vehicle I wanted and made sure I was going to be happy and satisfied. He was always keeping in touch and keeping me updated, great dude. Chase also did a great job and made everything go smoothly and took his time to explain everything to me and very thoroughly. He also had the truck looking top notch when I arrived. Would highly recommend. Will be back for future business.
Staff is friendly and great! Service was quick.